Ripple Local Services Pilot Terms

1. What you get

Ripple Local Services sends you missed-call alerts. When a missed call leaves a voicemail, you get a text alert with the caller's number. Ripple does not send texts to your callers. By signing up, you agree to receive these alert texts at the mobile number you give us. Msg & data rates may apply. Reply STOP to stop, HELP for help.

2. Free 14-day pilot, card on file

• You enter a payment card when you start the pilot. Nothing is charged today.
• The pilot lasts 14 days, starting the day you sign up.
• If you cancel before day 15, you pay nothing.

3. What we charge on day 15

If you haven't canceled, on day 15 we charge your card on file:

• $297 one-time setup fee, plus
• $149 for your first month of service.

Total charged on day 15: $446. The checkout page shows the exact date.

4. Monthly renewal

After day 15, the service renews automatically every month at $149/month, charged to your card on file on the same day each month, until you cancel. We'll email you at least 30 days before any price change, and you can cancel before it applies.

5. Reminder before you're charged

On day 11 of your pilot, we email you a reminder at the address you gave at checkout. It states the charge date, the amounts ($297 setup + $149 first month), and how to cancel, including by simply replying to that email. If we can't send the reminder, we won't charge you until it has been sent and you've had time to cancel. We'll extend your pilot instead.

6. How to cancel

• Email sales@rippyproductions.com (or reply to any email from us) saying you want to cancel.
• We confirm your cancellation by email within 1 business day.
• A cancellation sent before day 15 means you are never charged.
• After day 15, canceling stops all future monthly charges. Service runs through the end of the month you've already paid for.

7. Refunds

• During the pilot: nothing has been charged, so there's nothing to refund.
• Setup fee ($297): if you ask within 14 days of the day-15 charge, we refund it in full.
• Monthly fees: these are non-refundable for a month already started, except where the law requires otherwise or we couldn't provide the service.
• If you think you were charged in error, email sales@rippyproductions.com and we'll look into it and reply within 1 business day.
• We issue approved refunds within 5 business days.
• Refunds go back to your original card. Your bank may take 5–10 business days to post them.

8. Your statement

Charges come from our payment processor, Stripe, and appear on your card statement as "RIPPYPROD".

9. Privacy

We use your contact, business, and payment details only to provide the service, bill you, and contact you about your account. Stripe processes card details; we never see your full card number. See our Privacy Policy.

10. Changes to these terms

If we change these terms, we'll email you at least 30 days before the change affects any charge.

11. Contact

Ripple
1401 Doug Baker Blvd, Ste 107 #735
Birmingham, AL 35242
sales@rippyproductions.com